1. Contact our customer services by email or phone first. If necessary, the exchange of product will be processed at our store.
2. All exchanges of product should be done within 7 days from the date of purchase.
3. All exchanges of product require electronic purchase receipt and all parts of merchandise remain in new condition with complete packaging.
4. Opened merchandise with a manufacturing defect will be replaced as per the original purchase or the original parts. Manufacturing defect will be determined upon inspection and at the sole discretion of 4M Industrial Development Limited.
5. Unopened merchandise in new condition is exchangeable for item at the same price.
6. Exchange of product is offered once only.
7. Products purchased are non-refundable.
8. 4M Industrial Development Limited reserves the right of final decision in case of any disputes.